Frequently Asked Questions

Frequently Asked Questions (FAQ)

Got a question about Tangalooma Island Resort?

We have collected and answered some of our guests most frequently asked questions:

What are the accommodation and launch transfer rates?
Where does the Tangalooma launch depart from?
Is there a car park at the wharf?
Do you have a pick-up from city hotels?
When do the dolphins come in?
What tours and activities are available at Tangalooma?
Are there EFTPOS facilities at the Resort?
When is the whale watching season?
What are your rates?
How do you interact with the dolphins?
Do you have day cruises? Do you see dolphins on the day cruise?
What is the air temperature on the island?
What is the water temperature on the island?
Is there Internet access at the resort?
Are there disabled facilities at the resort?
How long is the travel time from Holt Street Wharf to the resort?
Are there locker facilities available at the resort for day guests?
If I arrive by MiCat barge on foot how will I get to the resort?
Can I bring my own alcohol over to the resort?
What does "run of house" accommodation mean?
What is the cancellation policy for accommodation bookings?
Can I bring my pets to Tangalooma or Moreton Island?
Can I visit the resort if I am pregnant?

Tangalooma is a Private Resort - Official Guests Only

Only official authorised visitors to Tangalooma Island Resort are allowed to access the food & beverage outlets, Retail or general guest facilities of Tangalooma. Unauthorised casual visitors to Moreton Island are not permitted to use these facilities. See our Casual Visitor Policy for further information.

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