COVIDSafe Resort Operations

Tangalooma Island Resort COVID-19 Safe plan

Your health and safety during this time is our highest priority.

The following COVID-Safe Operating Protocols apply to all guests of the Resort

The Resort will operate with enhanced health and hygiene protocols across all aspects of our business to ensure the health and safety of all guests and staff. As part of our COVID Safe plan, please note that there will be additional signage around the Resort outlining any government guidelines regarding how to stop the spread; including social distancing, handwashing and sanitising. We appreciate your patience and understanding as we adapt to the changing regulations and risk.

Travel Insurance is recommended for all guests

Please STAY HOME if you are unwell. At its full discretion, the Resort can deny access to any person, and will be actively prohibiting access to any guest that are  displaying COVID-like symptoms.

At the time of booking - Tangalooma recommends that all travellers obtain appropriate travel insurance covering for cancellation or amendment fees, theft, loss or damage of personal luggage and effects as well as providing sufficient medical cover.

Guests are advised to consider the potential financial impacts and inconvenience presented by COVID isolation requirements, if you or your travelling companions were to catch COVID pre-departure or during travel. Ensure your Travel Insurance Policy is considered at the time of booking your travel and provides adequate cover for such situations.

Face Masks no longer required, but encouraged when you can't socially distance

Please note, in line with current QLD Government advice, face masks are no longer required across Tangalooma Island Resort's Operations

MASKS RECOMMENDED: Anywhere else on Resort property where social distancing isn't possible. Guests can purchase masks at the Resort shop if required during your stay.

Check-In Process

You no longer need to use the  Queensland Government's Check In QLD App, to check in or to prove your vaccination status at the Resort or at checkin for the Resort Boats.

PLEASE NOTE: We reserve the right to refuse travel/access to any guests displaying COVID-like symptoms.

Contactless payment preferred

Contactless payment preferred. We encourage our customers to pay with a Tap and Go payment method where possible. We will still be accepting cash.


We are following the recommended health and safety precautions, and you will notice additional cleaning both on the launches and at the Resort. We have adopted current industry best practice to restrict contact of items between guests, and adapt handling and service protocols. 

Social distancing

Whilst there are no longer government-enforced social distancing requiremnets, or capacity caps at the Resort; guests are still encouraged to practice social distancing wherever possible. 

Book Now