Before you Arrive (Prestay Guide)

Before you arrive (Prestay Guide)

Looking to plan a relaxing uncomplicated trip to Tangalooma Island Resort? Here are a few things to know about what to pack, how to get here, and what to expect about various aspects of your holiday.

Important Information

We are currently working with Queensland Health and Brisbane City Council regarding an E. coli contamination of the Resort’s water supply. We are taking this matter extremely seriously. The health, comfort and safety of our guests, staff and residents of the island is our priority. Click here for further information.

Call to confirm your booking before arrival

Please contact our Reservations team on (Inside Australia 1300 652 250) (Outside Australia +61 7 3637 2000) to confirm your booking at least 24 hours prior to travel. Sometimes our launch departure times change at late notice, so ensure that we have your current contact details.

Please also advise us of any special requirements you may have in advance. If you're travelling with children we can provide cots free of charge (subject to availability), but please make sure this is requested when you reconfirm your booking. Please note that Timeshare and Private owners will be charged $91 for this service.

What to bring
Eat, drink and be merry!
Get out of your room and explore!
Whether to expect good weather
Transport, Luggage and arrival information
Travel Insurance
Other Information
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