Terms and Conditions
*Conditions apply to whale sighting guarantee. Australia’s largest dedicated Whale Watching vessel may not operate every day, and a smaller vessel could be used as a substitute. Further conditions may apply. Cruise departs from Holt Street, Pinkenba, Brisbane. Whale Watch cruise is weather dependent. Tours depart and prices valid 19 June 2024 – 16 October 2024. All prices are in Australian dollars and include GST. Transfer schedules can be altered on short notice, please confirm your booking 24 hours prior to travel. Cancellation fees apply. Child rate applies to those aged 3 to 14 years inclusive. *Dolphin feeding experience is dependent on dolphin attendance, tide and weather conditions.
“Sightings Guarantee and Weather Conditions”: Whale Watch sighting guarantee offers a refund if cruise is cancelled by Tangalooma due to bad weather conditions, or if no whales are seen on the Whale Watching Day Cruise. Tangalooma enjoys a 98 - 99% attendance and sighting rate. During peak season we are confident of a 100% figure. If, however, no sightings occur on your tour you will be credited with a second tour at a future date. If the guest cancels Whale Watch Cruise no refund applies. All cruises are dependent on weather conditions and cancellation may occur at short notice. Please provide current contact information so we can contact you if necessary. Please note: *Return launch time for the Sunset Cocktail, Wild Dolphin Feeding and Sea to Sky Packages is approximately 7pm in winter and 7.30pm in spring. ^Standard beverage voucher entitles guests to their choice of soft drink, tea, coffee or water on Whale Watching vessel. A full list of the free activities available to guests (time-permitting) can be found at tangalooma.com.
Day Cruise itinerary information: All "Whale Watching Day Cruises" will depart Brisbane (220 Holt Street, Pinkenba), dock at Tangalooma Island Resort Wharf, and then depart the resort for a 3 hour Whale Watch Cruise with a light lunch served on board our licensed vessel. The cruise will then return to Tangalooma Island Resort Wharf, before returning to Brisbane on the same day. Whale Watching cruises that are purchased as add-ons to accommodation (or as accommodation packages) do not include transfers from Brisbane, which must be purchased separately. *Sunset Cocktail Voucher valid at Wheelhouse Deck or B&B’s Bar only. Cannot be exchanged for cash. Voucher valid for one (1) Cocktail from the daily Cocktail list for 18+ guests. Voucher valid for one (1) Mocktail, or soft drink or water for guests under 18 years. Not transferrable. Please refer to the What’s On guide for bar opening times.
Earlybird Saver Whale Watching: This Earlybird Saver promotion is valid for bookings made between 01/06/2024 and 02/10/2024. To qualify for the Earlybird Saver discount, bookings must be made 14 days or more in advance of the cruise date. The following discounted prices apply for the Classic Whale Watching Day Cruise during the promotion period: Adults: Was $145.00, now $100.00, Child (ages 3-12): Was $105.00, now $80.00. The promotion applies only to the Classic Whale Watching Day Cruise, not valid on other whale watching cruises. Cruise dates and times are subject to availability and weather conditions. Standard day cruise cancellation policy applies. Not applicable to conference and event bookings. This offer cannot be combined with any other discounts, promotions, or offers. Bookings must be made via the tangalooma.com website. The company reserves the right to amend these terms and conditions at any time without prior notice.