Frequently Asked Questions

Tangalooma School Camps FAQ

  • Does Tangalooma Island Resort offer school camps or school excursions?
    Yes, Tangalooma offers both overnight school camps & day trip excursions for education and school groups. These can be tailored towards current in-class assessment & curriculum links.

  • How far in advance do I need to book my school camp or day trip excursion?
    It is recommended to book at least 1 year in advance for high seasons, and at least 6 months in advance for low season. Day Trips should be booked no less than 1 month in advance. All bookings are based on availability at the time.
    Tangalooma accept school camp bookings up to 2 years in advance.

  • How do students get to camp & how long does it take?
    School groups meet at 220 Holt St Wharf, Pinkenba where they then get onto a 75 minute ferry cruise over to Moreton Island and are dropped directly to Tangalooma Island Resort.

  • How long before the departure time should groups aim to arrive at Holt St Wharf?
    We ask all student groups to arrive at least 1 hour before the scheduled ferry departure time, to ensure there is time to organise parking, check-in overnight luggage, finalise group information & board the vessel.

  • Deposits, Payments, Final Numbers to be confirmed;
    To confirm your Student Group booking, we will require a signed contract along with a deposit. Confirmation of final numbers & final payment is then due at least 14 days prior to arrival.

  • Does the Resort have Public Liability Insurance?
    Yes, the resort has valid Public Liability Insurance.

  • What free activities are available during spare time?
    During free time, school groups can hire our free sports equipment from Tanga Watersports which includes volleyball, beach cricket, tennis, squash, badminton, basketball, and many more. Students can also explore the natural surrounding bushland on our 1-2 hour bush walk, or take a short 25 minute walk down to the Tangalooma Wrecks and explore the coastline. At night time, student groups can choose between hiring board games & cards from reception, trivia & movie nights.

  • What are the required student to teacher ratios, whilst on camp?
    Tangalooma do not enforce student to teacher ratios, but we recommend 1 teacher for every 15-20 students, subject to individual group needs.

  • What would happen in the case of bad weather?
    Prior to arrival, should there be extreme weather forecast our team will work with each school to ensure that weather is safe for travel. If not, we would look to organise a suitable alternative date of travel. While on the island, should there be bad weather forecast, the student group activities would be rescheduled to a suitable time with plenty of indoor activities available to enjoy.

  • Does Tangalooma have a COVID Safe Plan?
    Yes, Tangalooma has a comprehensive COVID Safe Plan, along with an additional COVID Safe Health Declaration Form that is required to be completed by all schools prior to arrival. We also offer a COVID Safe Health Information Flyer for parents, so that they understand the current travel restrictions for students & teachers travelling to the resort.

  • What year levels are able to participate in day excursions & overnight school camps at Tangalooma?
    Tangalooma welcomes students from Prep to University level, with tailored educational presentations and tours to suit all ages & abilities.

  • What type of accommodation is offered to Student Groups?
    Student groups predominantly stay in our Standard Hotel Rooms, with triple/quad share for students and single/twin share for Teachers. With 24 hotel rooms on each level, staying in the Standard Hotel Rooms provides teachers with easy access to monitor student rooms & organise into male/female groups, where needed. Each student has their own single bed, with all linen provided. We also offer alternative accommodation styles such as our Beachfront Villas sleeping 6-7 guests in each, which are ideal for High School groups looking to include life skills in their programs. Camping in tents is not available at Tangalooma Island Resort.

  • What are the minimum & maximum numbers for school camps?
    Minimum numbers for school camps are 15 students per group, however there is some flexibility for smaller groups to travel in low season. Maximum numbers for school camps are approximately 200 students, however larger groups can be accommodated across multiple accommodation styles.

  • Do students have to supply their own linen?
    No, all bedding (pillows, sheets & blankets) & bath towels are provided. It is recommended for students to bring along their own beach towels.

  • Is Tangalooma able to provide Risk Assessments for each tour or activity?
    Yes, risk assessments are available on request for all aspects of your visit. Simply contact our team to request a copy of the risk assessment.

  • Are parents required to complete indemnity wavier forms for any tours or activities?
    Yes, parents are required to complete indemnity waiver forms for our Desert Safari Tour with Sand Tobogganing as well as all beach and water sport activities. Waivers will be issued to the school along with other documents to prepare for camp, on confirmation of your booking.

  • Do Tangalooma provide a packing list?
    Yes, we have an essential packing list included in our pre-stay information sheet that is sent out once the booking is confirmed. This would also include what to expect for each tour or activity.

  • Will there be a Tangalooma staff member with the group at all times?
    On arrival at Holt St Wharf, the student group will be met by a Tangalooma staff member who will assist with the check-in process. The group will then travel over to the resort via the ferry and will be met by a member of our friendly Guest Services team who will remain their main point of contact whilst at the resort. They will not be with the group at all times but are always on hand to assist if required.

  • Do student groups receive a daily maid service?
    No, student groups do not receive a daily maid service. For groups staying 3 or more nights, a towel change will be scheduled on day 3 of your stay.

  • Are there First Aid qualified staff at the resort?
    Yes, Tangalooma has First Aid qualified staff on call through out the day, as well as after hours.

  • Is there an Ambulance available at the resort?
    Yes, Tangalooma has a QLD Ambulance base at the resort. Guests are required to call 000 & advise the operator that they are staying at Tangalooma Island Resort on Moreton Island, as well as providing their exact location for them to attend.

  • Can Tangalooma cater for special dietary requirements & allergies?
    We require all special dietary requirements to be advised to the resort at least 1 month prior, with any serious allergies or dietary requirements to be discussed with staff directly. We ask that 1 teacher from each group manage the dietary requirements and allergies while on island, as they will be required to liaise directly with F&B staff on arrival.

  • Is Tangalooma able to organise transport to and from school to the Holt St Wharf?
    Yes, we are able to offer a separate quote for a return coach transfer from your desired location to Holt St Wharf.

  • Are school groups allowed to use the pools & are there Life Guards on Duty?
    Yes, school groups are able to use the pool & we ask them to be mindful of other guests who are using the facilities. The resort pools & Tangalooma Beachfront are not monitored by Life Guards.

  • Is dolphin feeding included in all overnight school camp packages?
    Yes, dolphin feeding is included in all overnight school camp packages.

  • Does the resort cater for students with mobility issues or in wheelchairs? Yes, we have wheelchair accessible launch transfers, accommodation, resort facilities & can tailor programs to cater to a wide range of abilities. Guests also have access to the submersible all-terrain wheelchair to assist during Dolphin Feeding. Click here for more information

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