Disability Friendly and Wheelchair Accessibility
At Tangalooma Island Resort we want to make sure all our guests are able to experience and enjoy as much of the resort as possible.
Wheelchair Access
Tangalooma Island Resort is wheelchair friendly with disabled toilets, paved footpaths and ramp access to most facilities, including restaurant and dining areas. The hotel rooms in the Kookaburra Lodge have lift access and also a limited number of disabled access rooms available.
Please ensure you advise our team before booking if you require a room with wheelchair access.
Kookaburra Hotel Wider Access Rooms
The wide access rooms in the Kookaburra Hotel feature wider doorways, hallways, and flat floor access to seated showers (see photo examples below). All rooms in the Kookaburra Hotel Building have lift / elevator access. Please note that the Kookaburra Building is over 500m from the Resort Jetty.
Wheelchair Access for Boat Transfers
Our staff will do our best to cater for motorised wheelchairs / mobility scooters however we ask for your patience as sometimes this can be difficult as larger wheelchairs can struggle making the tight turns to get on board the boats. It is important to ensure all aisles and exits are clear for access in case of emergency.
Submersible Wheelchair (for Dolphin Feeding)
This fully submersible and all-terrain wheelchair (donated in 2019 by Mr David Richards) allows guests with disabilities to safely experience Tangalooma’s world-renowned dolphin feeding program.
Please enquire with the Eco Centre during your stay regarding availability and the full conditions of use if you require this wheelchair.
Beach Wheelchair Hire
There are limited beach wheelchairs available for guests at Tangalooma Island Resort however please note that these cannot be booked in advance and are hired pending availability.
Guests can book these at TangaTours, with a $50 refundable deposit required.
Beach Access Ramps
Tangalooma Island Resort now has two beach access mats that allow greater access to the beach and our water-based tours.
Please note that due to safety concerns and the physical requirements of some resort activities, guests limited to wheelchairs may not be able to participate. We apologise for any inconvenience or disappointment caused.
Buggy Hire
There are Buggies / Golf Carts available to hire for guests staying in the holiday hilltop houses. Please note that these are limited availability and certain costs may occur.
As the resort is located on a remote island with no government infrastructure, kindly let us know if there are any special requests or any of the standard general services / inclusions you have booked that are critical or non-negotiable to your ability to enjoy your stay. Not all requests can be met and there are occasions where due to unforeseen circumstances that some services / activities / inclusions / products are not available or get disrupted, and as such alternate arrangements/products may need to be considered or substituted. If you are not sure please contact our reservations team (reservations@tangalooma.com) well prior to check-in at Tangalooma Island Resort or its launch transportation. Your comfort and well-being are our top priorities.